Gardeners Cheam Accessibility Statement

Gardeners Cheam is committed to providing an accessible and inclusive experience for all customers in the Cheam area, including disabled people, older people, and those using assistive technologies. This Accessibility Statement explains the steps we take to make our website and our gardening services as accessible as possible, and how you can contact us if you experience any difficulties.

Our Commitment to Accessibility

We aim to ensure that everyone can access information about our gardening and outdoor services in Cheam without barriers. Our goal is to meet the Web Content Accessibility Guidelines version 2.1, level AA, also known as WCAG 2.1 AA. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, hearing, cognitive, and motor impairments.

As we develop and update our online content, we work to apply these guidelines so that residents searching for accessible gardeners in Cheam can find and use our information with ease.

Screen-Reader Support

Our website is designed to support people who use screen readers and other assistive technologies. We aim to use clear, descriptive headings and text so that screen-reader users can understand the structure of each page. Where appropriate, we provide meaningful alternative text for images that convey information about our gardening services, tools, or examples of work carried out in the Cheam area.

We also avoid using images of text wherever possible, so that important information about our services, pricing, and availability can be read clearly by assistive software.

Keyboard Navigation

Our website is developed so that it can be navigated using only a keyboard, without the need for a mouse. This supports users who rely on keyboard navigation, switch devices, or other alternative input methods.

We seek to ensure that interactive elements such as menus, buttons, and form fields follow a logical tab order and can be accessed and activated using standard keyboard commands. Visible focus indicators are used where possible so that users can see which element is selected while they move around the page.

Clear Content and Layout

We aim to present information about Gardeners Cheam in a clear and consistent way. This includes using simple language wherever possible, maintaining good colour contrast between text and background, and using legible font sizes to help people with visual impairments or reading difficulties.

Content is organised using headings and paragraphs to help visitors quickly find what they need, whether they are looking for accessible garden maintenance, lawn care, or planting services within the Cheam area.

Ongoing Improvements

Accessibility is an ongoing process. We regularly review our website and content to identify areas for improvement. When we introduce new pages or features, we consider accessibility from the outset, including support for assistive technologies and easy navigation.

We welcome feedback from residents, carers, and organisations in the Cheam community to help us improve both our website and the way we deliver our gardening services.

Requesting Information in an Accessible Format

If you find any part of our website difficult to use or understand, or if you need information about Gardeners Cheam in a different format such as large print, easy read, or audio description, you can contact us and let us know your requirements.

When you contact us with an accessibility request, please describe the page or content you need help with, the format you prefer, and any assistive technology you use. This will help us respond more quickly and effectively. We will consider your request and aim to respond in a reasonable time frame.

Accessibility Feedback and Contact

We are keen to hear from people in Cheam who rely on accessible gardening services and accessible online information. If you experience barriers when using our website, encounter content that is hard to understand, or find that something does not work well with your assistive technology, please contact us and tell us:

Which page or service you were trying to use, what went wrong or was difficult, and what device or software you are using, for example a screen reader or keyboard navigation only.

Your feedback helps us improve the accessibility of Gardeners Cheam for everyone in the local community.

Accessibility Limitations

We strive to achieve WCAG 2.1 AA standards, but some older content or third party elements may not yet fully meet these guidelines. When we identify an issue, we aim to fix it or offer an accessible alternative wherever reasonably possible.

This Accessibility Statement will be updated as we make further improvements to support people looking for accessible gardeners and gardening information in the Cheam area.